Privacy Policy
Your privacy matters to us. This comprehensive policy explains how ZynorLink collects, uses, protects, and manages your personal information when you use our career development platform.
Information We Collect
Personal Information You Provide
When you create an account or use our services, we collect information you voluntarily provide to us. This includes your name, email address, phone number, professional background, career interests, and any other details you choose to share in your profile or through our platform communications.
- Account registration details including full name, email address, and contact information
- Professional profile information such as work experience, skills, and career objectives
- Course enrollment data and learning progress tracking information
- Communication preferences and feedback you provide through surveys or support interactions
- Payment information when you purchase courses or services (processed securely through third-party providers)
Automatically Collected Information
We automatically collect certain technical information when you visit our website or use our services. This data helps us understand how our platform is being used and allows us to improve the user experience for everyone.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address & Location | Security and regional content delivery | 12 months |
| Browser & Device Info | Platform optimization and compatibility | 24 months |
| Usage Analytics | Service improvement and feature development | 36 months |
How We Use Your Information
We use the information we collect to provide, maintain, and improve our career development services. Your data helps us personalize your learning experience and connect you with relevant opportunities in the bouquet making industry.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide you with relevant career development opportunities.
- Deliver personalized course recommendations based on your career interests and learning history
- Send important updates about your courses, certifications, and career development progress
- Provide customer support and respond to your inquiries about our services
- Improve our platform functionality and develop new features that benefit our community
- Ensure platform security and prevent fraudulent activities
- Comply with legal obligations and protect our legitimate business interests
Information Sharing and Disclosure
We maintain strict control over your personal information and only share it in specific, limited circumstances that directly benefit your experience or are required by law. Transparency about our sharing practices is fundamental to maintaining your trust.
Service Providers and Partners
We work with carefully selected third-party service providers who help us deliver our educational services. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
- Payment processors who handle secure transaction processing for course purchases
- Email service providers who help us deliver course updates and educational content
- Analytics services that help us understand platform usage while protecting individual privacy
- Cloud hosting providers who maintain the security and availability of our platform
- Customer support tools that enable us to provide timely assistance
Legal Requirements
In certain situations, we may be required to disclose your information to comply with legal obligations, protect our rights, or ensure the safety of our users and the public. We will always notify you of such requests unless prohibited by law.
Your Rights and Choices
You have significant control over your personal information and how we use it. We believe in empowering our users with clear options and straightforward processes for managing their privacy preferences.
- Access and review all personal information we have collected about you
- Update or correct any inaccurate information in your profile
- Delete your account and associated data (with some limitations for legal compliance)
- Opt out of marketing communications while still receiving essential service updates
- Request a copy of your data in a portable format
- Restrict certain types of data processing activities
To exercise any of these rights, simply contact us using the information provided at the end of this policy. We typically respond to requests within 30 days and will guide you through the process.
Data Security and Protection
Protecting your personal information is one of our highest priorities. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- Industry-standard SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments conducted by independent security experts
- Secure data centers with 24/7 monitoring and multi-factor authentication requirements
- Regular backup procedures and disaster recovery protocols to protect against data loss
- Employee training programs ensuring all staff understand data protection responsibilities
While we implement robust security measures, no system is completely immune to security threats. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorized access to your account.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Our retention practices balance your privacy interests with legitimate business needs and legal requirements.
Retention Periods
- Active account data: Retained while your account remains active plus 3 years after last login
- Course completion records: Maintained for 7 years to support certification and credential verification
- Payment records: Kept for 5 years as required by financial regulations
- Support communications: Retained for 2 years to ensure consistent service quality
- Marketing preferences: Maintained until you opt out or request deletion
When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
International Data Transfers
As a global platform serving users in various countries, we may transfer your personal information across international borders to provide our services effectively. We ensure all international transfers meet strict privacy and security standards.
All international data transfers are protected by appropriate safeguards, including standard contractual clauses approved by data protection authorities and adequacy decisions where applicable.
Our primary data processing activities occur within Azerbaijan, but we may use service providers located in other countries to support specific platform functions. We carefully evaluate the privacy laws and protections available in each jurisdiction before establishing any data processing relationships.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through your account email and prominently display the updated policy on our platform.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information. Your continued use of our services after any policy changes indicates your acceptance of the updated terms.
- Material changes will be communicated at least 30 days before taking effect
- Minor updates for clarity or legal compliance may be implemented immediately
- All policy versions are archived and available upon request
- You always have the option to close your account if you disagree with policy changes
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Privacy Officer: Vaqif Haqverdiyev
Address: İmişli 3032, Azerbaijan
Phone: +994 50 461 45 64
Email: [email protected]
We typically respond to privacy inquiries within 48 hours and provide detailed guidance on exercising your rights under applicable privacy laws.